Receipt Locking
Managing Permission for Receipt Locking/Unlocking:
To lock or unlock a receipt at the terminal, the Manage Receipt Lock permission must first be enabled. To activate this permission, go to Employee → Roles, select the role you want to modify, click Edit, and then activate the Manage Receipt Lock option in the permissions section.
(https://downloads.iSome readersApplying a Notification to a Receipt
Applying Notifications to a Receipt
You can apply a notification to a receipt. To do this, click on the open duration of the receipt, and a window will appear to set the notification timing in minutes.
(https://downloads.intercomcdn.com/i/o/xj4jn0kl/1754977166/f01659b3dad4ca9a41d5aa03d688/Screenshot48.png?expires=1761553800&signature=ebb3e8dc35b2b7168b19987bed25af2bSome readersTable Colors in the Sales Terminal
In the system, the color of the tables changes based on the following three situations:
🔴 Purpose of the Red Color: If no products are added to the table within the specified time period after a check is opened, or if the specified time period has passed since the last product was added, the table's color changSome readersCreating a Product on the Terminal
It is possible to create new products and make changes to existing products directly from the sales terminal. Note that the necessary permissions must be enabled in the user settings for this feature.
First, on the terminal, click the New Order button.
(https://downloads.intercomcdn.com/i/o/xj4jn0kl/1702977246/be452d57b4b7cf123740286cd6a4/Screenshot1.png?expires=176Some readersChanging the Receipt Owner
How to change the receipt owner at the sales terminal?
To change the receipt owner at the sales terminal, follow these steps:
Go to the relevant table on the terminal interface.
Click the three-dot menu located in the bottom right corner of the screen.
From the opened menu, select Change Receipt Owner and enter the details of the new owner.
(https://dowSome readersProducts Sold by Weight
To create products sold by weight, navigate to the Menu → Products section in the Back Office. Click the Create button and select the Technical Card option. After entering the product name, price, barcode, and other details, activate the Sold by Weight function.
When adding the product to a receipt, a new window will appear. In this window, calculations can be made based on either weight or value.
If the calculSome readersGift(Complimentary Item)
In the Clopos system, you can offer any product from the menu to a customer free of charge as a complimentary item (gift). To do this, the complimentary permission for the product must be activated. To activate it, go to Back Panel → Menu → Products section. Click on the three dots and navigate to the Edit section.
(https://downloads.intercomcdn.com/i/o/xj4jn0kl/Few readersLogging Out from the Terminal
You can log out from the terminal in two ways:
First Method: To log out from the terminal, go to the page where the PIN code is entered. Then, click the three lines and select Log Out from Terminal. You will then be asked to enter the terminal password. After entering the password, you will be logged out from the terminal.
(https://downloads.intercomcdn.com/i/o/Few readersClopos Terminal Password
To view a Clopos terminal password, log in to the Back Office and go to Devices → Terminals.
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You can replace the default image on your sales terminal with any image that represents your brand
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Using Terminals in Clopos
In Clopos, each terminal can only be used on one device.
If you want to use multiple terminals at the same time, you will need a new terminal code.
To create a terminal, you can do this through the Back Office:
Go to Back Office → Devices → Terminals.
Click the +Create button to add a new terminal.
(https://downloads.intercFew readersReopening Closed Receipts
To reopen closed receipts, go to Archive Receipts in the Terminal. Find the receipt you want to reopen and tap on it once. Then, click the Reopen Receipt button below, confirm, and the receipt will be reopened. The receipt can only be reopened until the end of the day.
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Enabling Local Network:
When the local network function is enabled, data transfer between terminals is ensured even without an internet connection. This allows fast and reliable data exchange between devices on the network.
In addition, firewalls on the computer must be open.
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A user session refers to the period during which a user is active in the system. The main purpose of this function is to enhance security, ensure more efficient system performance, and prevent unauthorized access. If a user does not perform any action for a certain period or executes one of the selected functions, the system will automatically log out the session.
To activate this function, follow these steps:
In the Back Office, go to Devices → Terminals.
Click the three dots nextFew readersControl Printer Function
Control Printer Overview
The Control Printer function allows orders from multiple departments to appear on the same receipt printed from a single printer. This enables orders belonging to different departments to be grouped and printed on one receipt, ensuring more efficient order management.
Steps to Enable the Function
First, log in to the Clopos application.
On the main page, click the menu icon (☰).
Then navigate to Devices → Printers.
By following these steps, you caFew readersWriting a Comment on a Receipt
Writing a Comment on a Receipt
To add a comment to a receipt in the terminal, click on the comment icon located on the left side of the screen and enter your comment.
If the comment you added does not appear on the receipt, go to the Back Office → Settings → Receipts section. Then navigate to the Constructor tab. In the settings, enable the Description option and click the SFew readers