Connecting the bill to the company account
To link the bill to the company account, click on the "Close without payment" option below.
(Note: For this section to appear, the corresponding permission must be activated in the role permissions.)
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A cooking tag is a feature used to quickly add comments to a receipt sent to a station. To add a cooking label to a station receipt, it first needs to be created in the Back Panel.
To do this, go to Back Panel → Settings → General, find the Cooking Labels (for products) section, enter the label you want to add, and click on Create option.
(https://downloads.interSome readersNon-calculation of service charge for the product
When the service charge is enabled, but you want to exclude it for only specific products, you can disable the service charge for those products individually.
To do this, right-click on the desired product and select the 'Edit' function.
(https://downloads.intercomcdn.com/i/o/xj4jn0kl/1548985297/bae05820a4b211f9fd20253eb769/Screenshot7.png?expires=1761552900&signature=bSome readersPayment of subscription fee
After your monthly subscription expires, you will receive a notification message as shown below.
To make a payment, click on this notification.
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Nowadays, there are several relevant sales methods, one of which is the Wolt sales type. To create a Wolt sales method, you first need to create a corresponding financial account.
To create a financial account, navigate to the Finance → Accounts section in the Back Office. On the page that opens, click the Create button located in the top right corner.
(https://dFew readersSplitting Payment Types in the Terminal
Splitting Payment in the Sales Terminal
The sales terminal allows users to split payments into multiple parts using different payment methods. By default, the system selects the Cash payment method. However, you can split the payment and complete the transaction using payment types such as Cash, Card, and Customer Balance.
To perform this operation, click on the payment amount input field and use the entry buttons on the left side of the screen to enter the desired amount.
(https://stoFew readersAccessing the Back Panel
To access the back panel, first go to the website clopos.com.
Once on the site, click the Login button in the top right corner.
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To create product removal reasons from a receipt, go to Back Panel → Settings → General section. Click the three dots in the "Product removal reasons from receipt" section.
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To record a staff meal in the system, you can mark the items as Waste in the Back Office.
Go to Inventory → Waste, and set the reason as Staff Meal.
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To change the receipt language in Clopos, go to the Back Office and navigate to the Settings → Receipts section. After entering, select the desired language and click the Save button. This will change the receipt language.
(https://storage.crisp.chat/uFew readersForgot your password?
What to do if you forgot your brand password?
If you have forgotten your brand password, you can recover it by following the steps below:
(https://downloads.intercomcdn.com/i/o/xj4jn0kl/1460972861/0a8bf45827b1e481dbb236aa0281/Screenshot5.png?expires=1761552900&signature=8bb322c3ed9a2f3d659cc8062d0b08cb112e4939bc5a696c26acedbb60c6faa2&req=dSQhFsB5n4lZWPMW1HO4zdgIe%2Few readersFor a product to be deleted, the stock in the warehouse must be reset.
If the product you want to delete is in stock, you can only delete it after zeroing out the stock.
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If you cannot access the back panel, you can obtain information about this by clicking on the "Reset Password" link.
To change the password we use to access the back panel, log into the back panel, go to Staff → Users section, and click on the "Change" button.
(https://downloads.intercomcdn.com/i/o/xj4Few readersClopos Back Panel Language
To change the language of the Clopos back panel, click on the user icon in the top right corner and select your preferred language from the available options.
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To change the language of the Clopos terminal, log in to the back panel and go to Settings → Terminal section.
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