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Creating a Customer Group

Assigning customer groups allows you to offer discounts and special deals tailored to different customer categories. For example, you can create groups such as colleagues, students, or partner companies. By assigning a specific discount percentage to each group, customers will automatically benefit from that discount once they are added to the relevant group. This approach is a highly effective way to increase sales and improve customer satisfaction.

How to Create a Customer Group

To create a customer group, go to Marketing → Customer Groups in the back office panel.

Then click the +Create button located in the top-right corner.

Next, enter the required information on the page that opens and click Save.

If you want to apply a one-time discount percentage for the group, specify the percentage (%) in the Discount section.

Applying a Customer Group to a Customer via the Terminal

To apply a customer group at the sales terminal, click the three-line menu at the top of the screen.

rom the menu, select the Customers section.

lick on the customer to whom you want to apply a group, then click the Edit Customer button.

On the page that opens, select the required customer group and click Save.

Applying a Customer Group to a Customer via the Back Office

In the back office, navigate to Marketing → Customers, then click Edit next to the customer to whom you want to apply the group.

In the Group section, select the desired group and click Save.

Closing a Receipt for a Customer with an Assigned Group

After clicking the Close Bill button, select Customer Balance.

Choose the customer you want to apply and close the bill.

(The discount percentage for the selected customer group can be seen next to the customer’s name.)

Learn More About Customer Management

For more detailed information on customer management, we recommend reading the following articles:

Updated on: 23/01/2026

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