> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://az.help.clopos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What to Do if You Are Logged Out of the Terminal

If, for any reason, you are logged out of your terminal and upon logging back in you receive an error stating that the **terminal code is being used on another terminal**, follow these steps:
![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_1wf23jj.png)


Log in to the **Back Office**, go to **Devices → Terminals**, and click the **three dots** next to the terminal to log out. Then, go back to the terminal and enter the password again. You will now be able to log in successfully.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_1sswao7.png)