> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://az.help.clopos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Receipt Printer Setup

### İnitial Checks for Connecting the Receipt Printer
* Make sure that your printers are connected to a power source.
* Make sure that the device with the **Clopos Terminal** program and your printers are connected to the **same network**.
* In **Clopos Terminal**, click the **three lines** in the top-right corner.![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_pu1i3b.png)

* In the opened menu, go to the **Devices** section.![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_849ca3.png)

* In the opened window, go to the **Printers** section and click **Refresh**.
| Note: To access the Printers section, you must have permission for Receipt Management → Devices / Printer.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_uo03yo.png)

* In the **Printers** section, click **Refresh**.
* Select the appropriate **Station** (for example, **Kitchen**).
### ![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_1p04zr5.png)
# Receipt Printer Settings


* **Sound notification when printing** – If you want to hear a sound when a receipt is printed, go to the **Settings** section and enable **“Sound notification when printing”**.
**Cash Drawer** – When this option is enabled and receipt printing is active for the printer, the **cash drawer** will open automatically when the bill is closed.
**Fast Printing** – When enabled, the receipt is printed in **text format**, so it prints faster. When disabled, the receipt is printed in **image format**.
When printing in text format, Azerbaijani letters (**ü, ə, ğ, ı**) may not be fully supported. They may appear as (**u, e, g, i**) instead.
**Width** – Controls the width of the receipt on the printer paper. In other words, it adjusts the size of the empty spaces at the sides of the paper.
**Trailing Space** – Adds empty lines at the bottom of the receipt according to the number entered in this field.
**Control Printer** – When enabled, if kitchen receipts from all selected stations are sent to this printer, they will all be printed on **one receipt**.
**Font Family** – Allows you to change the font of the receipt.

| Note: For this option to work, Fast Printing must be disabled.

You can use the **“Test Print”** button at the top to test the printer.![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/image_mq7iqb.png)

This test helps you check whether the printer and the device are currently connected to the **same network**.