> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://az.help.clopos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Payment of subscription fee

After your monthly subscription expires, you will receive a notification message as shown below.

To make a payment, click on this notification.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/2/6/e/426e051f911a4800/d28b3608-7cf3-475d-a017-587527_zyd5w5.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1548996709/c177b235bd76c7721e8873fe7592/Screenshot_1.png?expires=1761552900&signature=5849cc49ead01ea91baf07257c265efd71e50e31d1edb880c8a360a3fe52fb5c&req=dSUjHsB3m4ZfUPMW1HO4zUM9yuw4RPN9jDPELO1ygs67XkIYyFQR02co%2Fy7c%0AVjqtiaLKIvSLNqETTag%3D%0A)

You can make the payment using a card. If you pay in advance for 6 or 12 months, you will benefit from discount offers. To do this, select the discount package and payment method that suit you, then click the Next button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/3/4/c/d34c8a74d29e0000/d4373f31-134f-4d6d-926f-c5df3c_1vufpi5.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1548999334/c28742410ecd3206ccb9653d584a/Screenshot_2.png?expires=1761552900&signature=03af8095f78ff0d512298bf7ec8929de5c1612b0d35a2851ba806c2cca87dc36&req=dSUjHsB3lIJcXfMW1HO4zd3N8oeCoSIJ3CUYBgC72SZlfDpkAdpzrQ1YioAQ%0AKcPuZ7hW17XlofOaFIA%3D%0A)

When the card payment method is selected, the following window opens. After entering the card details, the payment is completed.

💡 After your monthly subscription expires, you can continue using the service for an additional 7 days on credit. Once you make the payment, these 7 credit days will be deducted from your next subscription period.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/7/7/f67772958e46a000/b06d7c8f-e0c0-4b7e-8835-f6a137_1jd0mgg.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1549008812/ecfbdfba70ae1da2fbe882950deb/Screenshot_10.png?expires=1761552900&signature=237812f70b4b9c480bb7602027f489de5c1c9f0c1ed33202e74d8c7f3d4f6a66&req=dSUjH8l%2BlYleW%2FMW1HO4zX3dKv6gMHypVwfum49%2FuappStzV6AXGKCngzM5e%0AAgJ79sxddKKth3748ZU%3D%0A)

Payment can also be made through the Back Office or by accessing the **Manager app** on a mobile device. To do this, go to **Settings → Subscription** section. Here, you can view the payment date, monthly subscription amount, your tariff, and previous payment history. You can make a payment by clicking the Pay button following the same procedure.

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/f/4/9/9f49248476eee000/87c1f605-c8c5-423f-bbcd-c93a0c_16envsp.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1549011786/1ecd05473cf825d96c784a86c59f/Screenshot_5.png?expires=1761552900&signature=8b12fae5c9e28eab87bd96d4ea9eabb7fa7eb4dfb6df0263b10720992feb7c4b&req=dSUjH8l%2FnIZXX%2FMW1HO4zbpTRV2GihWxC0mLV4E82BK3KkPxFPt%2FPwwKPfvC%0Afyb%2FHK9UwbfHgqnIhC8%3D%0A)

To make a payment in the Manager app, follow the same procedure by going to Settings → Subscription section.

[![](https://storage.crisp.chat/users/helpdesk/website/-/8/3/2/5/8325d191fa75e800/15a93388-5707-4575-8464-4b0d8a_lkbqjl.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1549012705/067c1b6e80088bbf5f79c7d9b774/Screenshot_4.png?expires=1761552900&signature=cc5aede54658553134679bf1dca8cdd50e242f372ed916a45c14602910812bf1&req=dSUjH8l%2Fn4ZfXPMW1HO4zbxa1KRoAMsNs8DLGCNq1oBiGAAYP1l7S9IcYK%2Fc%0AiT5haQ3H6Buv9dhQuFU%3D%0A)

Click the Pay button to make the payment using a card or cash.

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/2/9/cf2977e84cad8800/acef8088-f10e-4da5-8401-5b7073_orlglj.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1549013715/8adfc95ab52b20da4e7370411e81/Screenshot_3.png?expires=1761552900&signature=5675fa614bec7a39c448c20372b9554e3f934fc92529173c677161cf0ff98c0f&req=dSUjH8l%2FnoZeXPMW1HO4zYlv3O8mgBZexVVAgPKB4sQBBLQbW3OfV7BQI02o%0A8fpDp1i72%2B5vL82RfTU%3D%0A)