> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://az.help.clopos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Password change

If you cannot access the back panel, you can obtain information about this by clicking on the "[Reset Password](https://help.clopos.com/tr/articles/11042132-forgot-your-password)" link.

To change the password we use to access the back panel, log into the back panel, go to Staff → Users section, and click on the "Change" button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/8/5/52853311b2671000/9bb2faf3-f74f-471e-ac14-661892_1bl3foc.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1548855604/45bb217b4ee8b458a7158817dd96/Screenshot_127.png?expires=1761552900&signature=f82b75d94f1a136bb374f1078dc6ac948cb4ae85c28f42c29853dbcce0f16ed4&req=dSUjHsF7mIdfXfMW1HO4zWEQFsZJdTCxekdiRegbg%2FU75isPhhH2hS22mlUy%0AK322yAKpFK0Bv3yTv%2BY%3D%0A)

We enter the new password into the marked field and click the Save button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/0/e/9/f0e9f58cf84b300/c647d068-3c52-4931-a500-19669b_593ui1.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1548859169/725687323b7157aae6be1b63fdf2/Screenshot_128.png?expires=1761552900&signature=f6e63ec22a200e8d939b506515a096737800ef5a52791a6783aaa4b0c8a6708a&req=dSUjHsF7lIBZUPMW1HO4zcUwpDZ4s1juu3rQLIDuoakrUC1UM%2BvD59uIaI8E%0ARYEgDVrQcDlGWtY5rbw%3D%0A)

**Note:** After the password is changed, you will be logged out of the back panel.