> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://az.help.clopos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# History

**Viewing Receipt History in the Back Panel**  
To track suspicious actions and other details in Clopos, follow these steps:

1. Go to **Sales → Receipts** and click on the **ID** of the receipt you want to view.
2. Once inside the receipt, go to the **History** section to see all actions related to it.
3. In the History section, you can view the **date**, **time**, **terminal used**, and the **employee** who performed each action.

At the bottom of the receipt, you will see the **number of previous receipts** and **suspicious actions**, which help you monitor any irregular activity.

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/4/a/f/34afc03e56c9a200/4800bda1-9e83-4316-ae26-fc4bac_1xbgur8.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582066584/fcb1450f59354bcc3572161ab846/Screenshot_106.png?expires=1761552900&signature=4f230bf20d791353980843d0edeb2c4392b847aa95f8231adfc650a8d1872266&req=dSUvFMl4m4RXXfMW1HO4zQxtLeetJ1x4QAKenCpcpX9ia5HnCso7xqaK8kPp%0A%2BfrELALeAGdurdTyt1g%3D%0A)

**Viewing Receipt History from the Terminal**  
To view the receipt history from the terminal, follow these steps:

1. First, enter the table where the receipt is located.
2. Once inside the table, click the icon on the left side.

A window will open where you can see various actions related to the receipt.  
It displays the receipt date, operations performed, and other details.

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/3/8/9/c389829b7ea75800/1b96dca5-b0f8-4935-a3f2-e89c37_teg3r5.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582088937/16947aad06dc48bdc35a27976658/Screenshot_107.png?expires=1761552900&signature=5045d7670fb1e42c97088026aa590abc95143cde88d6b8aad8b9ceaa221bf5c3&req=dSUvFMl2lYhcXvMW1HO4zTzrU6CvzRGkJm%2FgmJ7UI8cRX1cR3XMgpJlw%2BnlU%0A28J7IJw4yY5qvdR9vYc%3D%0A)

To view the history of a closed receipt, click on the archived receipt and then click on **Receipt History**.

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/c/1/dac1e1cb14afc800/43f3504e-af26-45a5-bd1d-b2039d_lpz91q.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582108675/7b52e29e4ccaad5825256a989063/Screenshot_108.png?expires=1761552900&signature=f34c5176656064e5b4f50c792a2ccc1cb522bc575e2e1c3e138bdb89a29dca62&req=dSUvFMh%2BlYdYXPMW1HO4zdD8%2BKFKPp25e7ap8yL1Eo06MM7jJRXlac9GES1Z%0AuWE%2BeFq%2Fs%2BcVW%2BNXp2w%3D%0A)

**Viewing Employee and Terminal Operations**  
To view actions performed by each employee in the terminal, go to **Statistics → History** and follow these steps:

* In the **History** section, you can easily track the actions taken by each employee.
* For more detailed information, use the **date range** and other filters.
* To see suspicious or specific actions in more detail, go to the **Actions** section, apply filters, and select the relevant category.

You can also filter operations by **employee** or **terminal** for more specific results.

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/b/7/bfb73c300ad3d000/017cf814-66b6-454b-aa78-f69b8d_1dkh5i3.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582111928/1d62d2d89f65de096b560e499d5f/Screenshot_109.png?expires=1761552900&signature=646e91eddd700d60b0dd769604bbe5c0835a4e7d88ce76195c52bb9079ee6e18&req=dSUvFMh%2FnIhdUfMW1HO4zTXjmzafWpapdTbiNs5kiDJ70ntNu%2BsMCl6QYYWV%0A6NWYXMC607loe1m9qzo%3D%0A)

**Creating a Product Deletion Tag**  
To create a product deletion tag, follow these steps:

1. Go to the **Settings** section from the main menu.
2. Inside Settings, open the **General** tab.
3. Find the **Reasons for deleting a product from a receipt** group.
4. Within this group, create a new tag for product deletion reasons.
5. Click the **three dots** button on the right side of the group.
6. In the window that opens, click the **+** button and enter the name of the reason.

After entering the reason, click **Create** to complete the process.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/c/f/45cff4ea85d0d400/19138fe4-d774-452b-8279-cdb455_1lyux1c.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582117976/064acd54619513ffa1fd8a7f4b51/Screenshot_110.png?expires=1761552900&signature=b9f55c602f893ce1aa5429a17ac49d1824903a8d1105e1815ca483c8fb2694f0&req=dSUvFMh%2FmohYX%2FMW1HO4zVKgpIN7KcUcYTs0gBah5JOJRW6PnUrXT4kvHsPn%0AP%2F8qQ8HaWz61884FxRc%3D%0A)

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/f/b/0/1fb094815f2ad400/00a2d5c3-df7d-400f-9c85-dbfe2c_12lzma3.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582118632/e9b48c2c6b1ca465613da2adc780/Screenshot_111.png?expires=1761552900&signature=b19bf58717b3a2c1c8a0c8baefd88de31da251e5e05c9bd64b61e681e7196be8&req=dSUvFMh%2FlYdcW%2FMW1HO4zdeIgDXVruEFTMgI2SZD1PiMP6FcqIRCQxE5AFoT%0AFtc8Ro8TmT%2BG4sP5N3g%3D%0A)

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/2/3/f/923fd4e44c122000/78bd9165-a9b6-4f38-83d5-258234_hg8uio.png)](https://downloads.intercomcdn.com/i/o/xj4jn0kl/1582119045/e7af51d9f4423fd6cb36cd8e3aa1/Screenshot_112.png?expires=1761552900&signature=f227d60a9a92d39868205a8a678e24c4662c2526dfc50a56020e8213e67d7de1&req=dSUvFMh%2FlIFbXPMW1HO4zeMqO0gDt%2BrzA%2B9fAxgUUGbVD3OJZLimaIc2sI08%0AByRdUYJY7YFx6r%2Byd4Y%3D%0A)