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> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Creating a Customer Group

## ${color}[#000000](Creating a Customer Group)
| Assigning customer groups allows you to offer discounts and special deals tailored to different customer categories. For example, you can create groups such as colleagues, students, or partner companies. By assigning a specific discount percentage to each group, customers will automatically benefit from that discount once they are added to the relevant group. This approach is a highly effective way to increase sales and improve customer satisfaction.

## ${color}[#000000](How to Create a Customer Group)
To create a customer group, go to **Marketing → Customer Groups** in the back office panel.
Then click the **+Create** button located **in the top-right corner.**

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-1_wt602w.png)
Next, enter the required information on the page that opens and click **Save**.
If you want to apply a one-time discount percentage for the group, specify the percentage (%) in the **Discount** section.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-2_1hr62vl.png)

## ${color}[#000000](Applying a Customer Group to a Customer via the Terminal)
To apply a customer group at the sales terminal, click the **three-line menu** at the top of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-3_guxjw5.png)From the menu, select the **Customers** section.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-4_frhssz.png)Click on the customer to whom you want to apply a group, then click the **Edit Customer** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-5_oi89yj.png)

On the page that opens, select the required customer group and click **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-6_vg81hd.png)
## ${color}[#000000](Applying a Customer Group to a Customer via the Back Office)
In the back office, navigate to **Marketing → Customers**, then click **Edit** next to the customer to whom you want to apply the group.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-7_14art55.png)

In the **Group** section, select the desired group and click **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-8_sug0ug.png)

## ${color}[#000000](Closing a Receipt for a Customer with an Assigned Group)
After clicking the **Close Bill** button, select **Customer Balance**.
![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-9_1q69ar4.png)

Choose the customer you want to apply and close the bill.
(The discount percentage for the selected customer group can be seen next to the customer’s name.)

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/e/740e20bde3bec000/meqale-10_1xgtf55.png)

## **Learn More About Customer Management**
For more detailed information on customer management, we recommend reading the following articles:
* [Creating a Customer](https://az.help.clopos.com/en/article/creating-a-customer-1dlbfgn/)
* **Customer Balance**
* [Importing Customers into the System](https://az.help.clopos.com/en/article/importing-customers-into-the-system-1pz7jyu/)